Hearing aids are comprised of tiny electrical components that may experience wear and tear over time. If this is the case, you’ll likely need to visit us to have the problem assessed. Whether it’s simply due to aging or the units have been exposed to moisture, excessive wax, debris or physical damage, you’ll want our trained professional to evaluate the extent of repairs needed.
Common hearing aid issues
You may try to turn the hearing aid on in the morning and find that there is no sound or you may find that the battery door has come unhinged. These things do happen, even when the hearing aids are properly cared for. If you should experience an issue that requires a repair, give us a call to set up an appointment or you may drop them off for evaluation and repair. Our staff is equipped and trained to evaluate and diagnose broken hearing aids. Some minor hearing aid repairs can be done in the office setting in a short period of time; others may need to be sent to the manufacturer for repair. We can help determine what kind of a repair is necessary if you feel your hearing aid is not working properly. We will let you know when the instrument(s) are back from repair and may have a loaner pair for you to wear while yours are off to repair.
Hearing aid repairs
If you are a current patient and have hearing aids that were not fit in our office, we are happy to try to repair your hearing aids. We are able to service most major manufacturers of hearing aids and can advise you as to whether yours is a brand we service. Hearing aids come with a warranty when purchased new. If your warranty has expired, it is still possible to repair most hearing aids for a small fee depending on the extent of the repair and the age of the hearing aid. Depending on the hearing aid manufacturer, this repair may come with a new year-long warranty or a six month warranty. In the event your hearing aid is severely damaged and unable to be repaired, our staff of professionals will work with you to determine what devices would be best for your current needs. We can provide you with details when you bring your hearing aid into the office.
Hearing aid maintenance
One easy way to keep your hearing aids in good working order is by properly caring for and maintaining the devices. This means cleaning them daily with a dry cloth, removing batteries at night to allow any moisture to evaporate or putting them in your charger at night. In the morning you can use your hearing aid brush to brush any dry debris from your domes or ear molds. Hold your hearing aid brush in your hand with the bristles up. Then you simply brush them gently over the bristles. This allows the dry wax/debris to fall into the bristles. Examining them periodically for any scratches, cracks or damages is also a good policy. Remember to talk with us if you discover any kind of malfunction or damage to your device.